Generative AI for Everyday Work
Learn to produce reports, research summaries and everyday workplace documents with generative AI: accurately, safely and in your own voice. Built for office professionals. No technical background needed. Works with ChatGPT, Claude, Gemini and Copilot.
- Format
- Online, self-paced
- Modules
- 9
- Study time
- About 7 hours
- Includes
- 33 prompt templates · 9 quizzes
- Completion
- Capstone project
Course overview
Do a day’s writing in a morning, without the mistakes. This practical course shows you how generative AI works, how to brief it well using the BRIEF method, and how to check its output with the CHECK method before anything leaves your desk.
Who should enrol
- Office administrators, assistants and coordinators
- Managers and team leaders who write reports and proposals
- Public-sector, municipal and NGO staff
- Anyone who wants to use AI tools safely and confidently at work
What you will learn
Module 1How Generative AI Actually Works
What these tools are, where they shine, where they fail, and which one to use.
Module 2The BRIEF Prompt Method
A five-part method that turns vague requests into precise, usable output.
Module 3Reports That Get Read
From messy notes and data to a structured report with a sharp executive summary.
Module 4Research Summaries You Can Trust
Summarise long documents and multiple sources without losing accuracy.
Module 5Everyday Workplace Documents
Emails, meeting minutes, proposals, SOPs and more — fast, and in your voice.
Module 6Numbers, Spreadsheets and Data
Use AI for formulas, data cleaning and analysis without trusting bad maths.
Module 7Quality Control: The CHECK Method
A five-point check that catches AI errors before your name goes on them.
Module 8Safe, Ethical and Compliant Use
Privacy, confidentiality, disclosure and fairness — the rules that protect you and your employer.
Module 9Build Your Personal AI Work System
Turn what you've learned into a repeatable system that saves hours every week.
Assessment and completion
Each module ends with a short knowledge check (pass mark 70%, unlimited attempts). You finish with a capstone project, The Riverside Office Move, where you produce three workplace deliverables with AI. It is marked against a five-criterion rubric, and a score of 12 out of 15 completes the course.
Access
The course runs on the Eyamintokozo Learning platform. You can study on a computer, tablet or phone. Your login details are emailed to you after payment is verified.
Ready to grow your future?
Talk to our team about enrolment, learnerships, or training for your organisation.