The purpose of the qualification is to build the knowledge and skills required by learners in End User Computing. It is intended to empower learners to acquire knowledge, skills, attitudes and values required to operate confidently in the End User Computing environment in the South African community and to respond to the challenges of the economic environment.

1. Demonstrate an understanding of applying Graphical User Interface (GUI)-based Word Processing Application skills in the Workplace.   
2. Demonstrate an understanding of applying Graphical User Interface (GUI)-based Presentation Application skills in the Workplace.
3. Demonstrate an understanding of applying GUI-based Spreadsheet Application skills in the Workplace.
4. Demonstrate an understanding of applying GUI-based Electronic Mail Application skills in the Workplace.
5. Demonstrate an understanding of applying GUI-based Web Browser Application skills in the Workplace.
6. Improve Communication by combining communication skills with End User Computing skills.
7. Improve the application of mathematical literacy in the workplace, by better utilising End User Computing Applications.
8. Demonstrate an understanding of the use of Information Communications & Technology (ICT) in an organisation & the impact it has on societies.

1. Fundamental Component consists of Unit Standards to the value of 83 credits.

2. Elective Component consists of Unit Standards to the value of 103 credits

1. Grade 12 (Standard 10) or NQF 4 equivalent.
2. You must be are at least 18 years old

2 Years

1. Personal Assistants / Receptionists
2. Office Administrators
3. Project Administrators

The purpose of this qualification is to build a foundational entry into the field of Computer Sciences and Information Technology, specifically into the field of Systems Support, covering basic knowledge needed for further study in the field of Systems Support at Higher Education Levels.

1. Communicate effectively with fellow IT staff & users of information systems.
2. Demonstrate an understanding of different types of computer systems and the use of computer technology in business.
3. Demonstrate an understanding of problem-solving techniques, and how to apply them in a technical environment.
4. Demonstrate an understanding of Computer Technology Principles.
5. Select and use materials and equipment safely for technological purposes.
6. Work effectively as a team member within a support team.
7. Carry out, under supervision, a small size task to demonstrate knowledge of techniques & skills needed in one or more of the following areas of majoring/specialisation:

• • Hardware and Infrastructure Support for Personal Computers
  • Hardware and Infrastructure Support for Office Products
  • Data Communications and Network Support

1. Fundamental Component consists of Unit Standards to the value of 77 credits
2. Elective Component consists of Unit Standards to the value of 30 credits

1. Grade 12 (Standard 10) or NQF 4 equivalent.
2. You must be are at least 18 years old

2 Years

1. Hardware and Infrastructure Support for Office Products
2. Hardware and Infrastructure Support for Personal Computers
3. Data Communications and Network Support

The qualification is designed to provide learners with an entry level for further study in Information Technology and related fields, as well as for initial employment in the computer industry.

Its will allow many of the listed unit standards to be used in Learnership Schemes in the Information Systems and Technology sector, as well as other sectors where Information Technology is a key requirement. Moreover its will provide a foundational qualification for people who are pursuing a career in the computer industry, or related fields. People with this qualification have an introductory level of understanding about computer industry concepts and/or are able to work in areas of Information Technology with little technical complexity, for example entry-level computer programming, as junior project team member.

A learner will be able to:

1. Communicate effectively with fellow IT staff & users of information systems.
2. Demonstrate an understanding of different types of computer systems and the use of computer technology in business.
3. Demonstrate an understanding of problem solving techniques, and how to apply them in a technical environment.
4. Demonstrate an understanding of Computer Technology Principles.
5. Demonstrate an understanding of Computer Programming Principles.
6. Work effectively as a team member within a development project environment.
7. Carry out, under supervision, a small size task to demonstrate an understanding of the knowledge, techniques & skills needed to understand the fundamentals of Computer Programming.

1. Fundamental Component consists of Unit Standards to the value of 63 credits

2. Elective Component consists of Unit Standards to the value of 46 credits

1. Grade 12 (Standard 10) or NQF 4 equivalent.
2. You must be are at least 18 years old

2 Years

1. Hardware and Infrastructure Support for Personal Computers
2. Hardware and Infrastructure Support for Office Products
3. Data Communications and Network Support

A learner will be able to:

1. Communicate effectively with fellow IT staff & users of information systems
2. Understand the role of technology in the business context.
3. Demonstrate an understanding of problem-solving techniques, and how to apply them in a systems development environment
4. Demonstrate an understanding of Systems Development, with all its implications
5. Relate business problems and information technology solutions
6. Apply the principles of creating computer software

1. Fundamental Component consists of Unit Standards to the value of 31 credits

2. Elective Component consists of Unit Standards to the value of 75 credits

1. Grade 12 (Standard 10) or NQF 4 equivalent.
2. You must be are at least 18 years old

2 Years

1. Procedural Programming.
2. Object Oriented Programming.
3. Fourth Generation Language Programming.
4. Web site development.
5. Multimedia.
6. Electronic Commerce.